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I don't know what to do!
Old 07-12-2008, 06:43 PM   #1 (permalink)
Kristen
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I don't know what to do!

Okay, I am so mad right now. Ever since I unistalled my Sims games earlier (I decided not to have them on the laptop afterall), my laptop won't read ANYTHING! No CDs, DVDs, flashdrives ... I don't know what to do! I really need them to work, but nothing I've done has helped. I've restarted numerous times, restored the computer, but still ... it's like when I put in a CD or plug in my flashdrive nothing is happening! This is the first real trouble I have had with my laptop and have been trying to get it to work for hours. I just don't know what to do anymore, have you guys ever had this problem or have any ideas how to fix this?
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Old 07-12-2008, 06:50 PM   #2 (permalink)
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Are you running Windows XP? I am.

Whenever I'm up against something like that, I run a ScanDisc and that fixes my problem. It takes about 30-40 minutes to run, but that may fix it.
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Old 07-12-2008, 06:54 PM   #3 (permalink)
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^ Umm, I'm not sure. It's a toshiba laptop, I think it uses Windows Vista. Can I still run a ScanDisc? and how do I do that? I'm not very goo with this stuff, lol.
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Old 07-12-2008, 07:01 PM   #4 (permalink)
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Get a Mac.

That fixed my Windows problems.
 
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Old 07-12-2008, 08:05 PM   #5 (permalink)
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Quote:
Originally Posted by Kelliesfan01 View Post
Okay, I am so mad right now. Ever since I unistalled my Sims games earlier (I decided not to have them on the laptop afterall), my laptop won't read ANYTHING! No CDs, DVDs, flashdrives ... I don't know what to do! I really need them to work, but nothing I've done has helped. I've restarted numerous times, restored the computer, but still ... it's like when I put in a CD or plug in my flashdrive nothing is happening! This is the first real trouble I have had with my laptop and have been trying to get it to work for hours. I just don't know what to do anymore, have you guys ever had this problem or have any ideas how to fix this?
OMG! That's terrible! It sounds like a virus or something!
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Old 07-12-2008, 08:09 PM   #6 (permalink)
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Originally Posted by Kelliesfan01 View Post
^ Umm, I'm not sure. It's a toshiba laptop, I think it uses Windows Vista. Can I still run a ScanDisc? and how do I do that? I'm not very goo with this stuff, lol.
I'm not familiar with Vista. I'll give you the step by step for XP. It may be similar enough that you can figure it out.

Go to My Computer. Then, right click on C drive. Click on PROPERTIES. Click on the TOOLS tab. It will say something like ERROR CHECKING/THIS OPTION WILL CHECK THE VOLUME FOR ERRORS. Click the CHECK NOW box. There are 2 boxes to put a check-mark in; 1) automatically fix file system errors 2) scan for and attempt recovery of bad sectors. Put a check-mark in each box. Click on START. You'll get a message to re-boot; do it. Computer will shutdown and just before it actually boots, it will do some really neat stuff that fixes all kinds of weird problems.
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Old 07-12-2008, 09:52 PM   #7 (permalink)
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^ Oh wow, thank you! I just went through the step by step process as you said, and found it. I'll see what happens, thanks so much!

*Edit - no such luck. The laptop says everything is working properly ... but I put a CD in, and it just sounds like it's having a hard time playing it now - like it's skipping or something, Idk (it's done this to all the CDs I've tried)... my mom said just to shut it down, but it's really going to bother me, lol.

Last edited by Kelliesfan01; 07-12-2008 at 10:50 PM.
 
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Old 07-13-2008, 06:07 AM   #8 (permalink)
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Maybe the laptop is unable to play CD's?
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Old 07-13-2008, 08:50 AM   #9 (permalink)
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Originally Posted by Kelliesfan01 View Post
^ Oh wow, thank you! I just went through the step by step process as you said, and found it. I'll see what happens, thanks so much!

*Edit - no such luck. The laptop says everything is working properly ... but I put a CD in, and it just sounds like it's having a hard time playing it now - like it's skipping or something, Idk (it's done this to all the CDs I've tried)... my mom said just to shut it down, but it's really going to bother me, lol.
Try doing it again. If it's working a little better now, maybe if you repeat the process it will help more.
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Old 07-13-2008, 08:55 AM   #10 (permalink)
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Quote:
Originally Posted by Kelliesfan01 View Post
^ Oh wow, thank you! I just went through the step by step process as you said, and found it. I'll see what happens, thanks so much!

*Edit - no such luck. The laptop says everything is working properly ... but I put a CD in, and it just sounds like it's having a hard time playing it now - like it's skipping or something, Idk (it's done this to all the CDs I've tried)... my mom said just to shut it down, but it's really going to bother me, lol.
RATS!

Sorry to hear the ScanDisc didn't help.

Your cd drive may be dirty. There is a cleaner cd that you can buy. It's made just for that kind of problem. At least, it's a cheap try. Working from the latest info that you provided, there may be a mechanical problem with the cd drive. It may need a new drive.

Now, this may sound hokey, but if it works for NASA, it can't be all bad. Put a known good cd in the cd drive. When it skips or just doesn't want to play at all, beat on it with your hand; fairly hard. That worked for me when my C drive wouldn't engage about 3 months ago. I was doing a re-boot and all I had was a blank screen with a cursor. I could hear a subtle "clicking" noise from the C drive area of my computer. So, with my hands, I beat on the sides of the box. It booted & has been fine (knock on wood) ever since.
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Old 07-13-2008, 10:59 AM   #11 (permalink)
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I shut the laptop down overnight, and when I got up this morning I decided to try my Carrie DVD - and it worked perfectly fine. I put some CDs in and it STILL wouldn't work. I tried beating it, but nothing.

Ughh! I'll see if I can get cleaned or checked out, because it should NOT be doing this and I am starting to get very frusturated.
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Old 07-13-2008, 11:00 AM   #12 (permalink)
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Quote:
Originally Posted by kelliedawnpicklerfan View Post
Maybe the laptop is unable to play CD's?
It's always played CDs up until yesterday.

*Edit - well, my mom tried just about everything today, too ... she thinks it's a problem with the CD laser inside (or something inside concerning the CD drive). Everything else works perfectly fine ... but until we can get it fixed I'm just gonna have transfer my music through a flashdrive, as well as play no more games. I will keep trying the scandisk, though ... it seemed to make things on my computer run more smoothly anyway. Again, thanks for all your guys' help!!
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Last edited by Kelliesfan01; 07-13-2008 at 01:35 PM.
 
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Old 07-14-2008, 09:08 PM   #13 (permalink)
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It sounds like you might need to call the GeeKSquad, lol! :P





Home - Geek Squad. Use Us

I see them hanging out @ BestBuy all the time, lol! However, I am not sure if they're any good or if people actually pay them money for their service.
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Old 07-14-2008, 10:27 PM   #14 (permalink)
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^ Yeah, my friend mentioned that to me too, haha. I am either going to take it to get it fixed, or just save up for a better laptop. This laptop works fine, but I could use an "upgrade."
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